Your Privacy Choices

1. Cookie and Browser Privacy Preferences

Use the controls below to manage optional preference and analytics cookies in this browser. Required checkout, security, and essential store functions remain available. Saving these settings does not subscribe or unsubscribe an email address. Marketing and cross-context behavioral advertising are not enabled in our stated store configuration.

2. Global Privacy Control and Advertising Choices

We honor supported Global Privacy Control signals for applicable sale, sharing, or targeted-advertising opt-outs. The store configuration described in our Privacy Policy does not enable those advertising activities. A preference applies to the browser or device where recognized; use the same control on another browser if needed. We do not require account registration to process a browser opt-out.

The “Opt out of sale/sharing and targeted advertising” control in the preferences panel records a browser preference. It does not claim to submit a verified request about all records held by the business. For a request concerning an identifiable order, email the privacy contact.

3. Access, Correction, Deletion, and Other Requests

Email service@zarvqi.com with the subject “Privacy Request.” Tell us whether you seek access, a copy, correction, deletion, an applicable opt-out, or another privacy action. For an order, include the order number and checkout email. For a support interaction, give the approximate date and contact information used. Provide only the details reasonably needed to locate the relevant information.

To submit a privacy request, send an email to service@zarvqi.com with the subject “Privacy Request.” This page does not send an email or submit a request for you.

4. Identity Verification and Authorized Representatives

We may use order or interaction details to verify identity and protect information from unauthorized access. We ask only for reasonable verification information and do not ask for passwords, full card credentials, security codes, or one-time sign-in codes. Do not attach identity documents to an initial message. If additional verification is necessary, we explain why and provide suitable instructions.

An authorized representative should describe the request, identify the person represented, and provide evidence of authority where required. We may confirm authorization with the person concerned. Parents or legal guardians may contact us about a child’s information.

5. Acknowledgment, Review, and Appeals

The company customer service lead handles requests. We acknowledge receipt within 3 warehouse business days; our internal target is completion within 30 calendar days after identity verification. Warehouse business days are Monday–Friday, excluding U.S. federal holidays. Any shorter statutory deadline takes precedence, and verification does not restart or suspend a legal clock except where the law permits.

If further information or a lawful extension is needed, we explain it. If a request cannot be fulfilled in full, we explain the reason and any available appeal as required. Reply with the subject “Privacy Appeal” to request reconsideration. You may also contact an appropriate privacy regulator. Exercising an applicable privacy right does not result in unlawful discrimination.

6. Email Subscription Choices

Use the unsubscribe link in any marketing email or email service@zarvqi.com. We stop subsequent marketing sends within 48 hours and remove the address from active marketing lists within 30 days. Minimum suppression records may remain to prevent further marketing. Order, delivery, return, refund, and customer-service messages continue where needed. Browser cookie controls and GPC do not by themselves unsubscribe an email address.

7. Retention and Limits

Some information must remain for recordkeeping, fraud prevention, an active dispute, or another permitted or mandatory purpose. For example, completed-order, payment, and refund records are kept for 7 years, or a longer required period. General support records and product-issue photos are kept for 2 years after closure; store-controlled security logs for 90 days; and incomplete-checkout contact information for 90 days after last activity. See Privacy Policy for the complete retention table.

An eligible deletion can remove some information while other records are retained for a permitted purpose. Independent providers may retain their own records under their obligations. We explain applicable limitations rather than promising that a browser button deletes all personal data.

8. Contact

Privacy email: service@zarvqi.com. Phone: +86 27 8271 1037. Responsible person: the company customer service lead. Customer service hours: 08:00–22:00 every day, China Standard Time (UTC+8), including weekends and holidays.